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Shipping Rates and Policies

Shipping:

All orders placed with 3 Day, 2 Day or Overnight shipping by 11:00 AM EST ship the same day. Air orders placed after 11:00 AM EST ship the next business day. All ground orders are guaranteed to ship within one business day.

Fresh Flowers:

Please note all fresh flowers can only be shipped via overnight shipping.

Please Check the following Before Placing Your Order
to help to ensure your gift arrives on the date you expect.
1) When calculating the arrival of your gift order, do not count the day your order will be shipped. (See below)
2) Business/shipping days are Monday-Friday, excluding Saturday, Sundays and Holidays.                                                   3) Cheesecakes and fresh flowers ordered after cutoff time on Thursdays or anytime Friday will ship Monday and be delivered Tuesday.
4) We are not able to ship to P.O. Box addresses (a physical address is required) APO/FPO (Military Addresses), Alaska or Hawaii, hospitals, hotels or other temporary addresses.                                                                                                             5)State agricultural restrictions in Arizona and Califonia prevent shipping certain plant material.                                            6)We cannot ship Internationally, only within the contiguous United States.
7) Shipping rates may not always reflect UPS rate charts as they include both shipping and handling.
8) Please double check SHIP TO address. An address correction fee of $15.00 will be charged to your credit card if the gift has already been shipped.
9) Onlythebestgiftbaskets.com will not be responsible for mis-deliveries, late deliveries due to an incorrect address or failure to read this information.

When Will My Order Arrive?

Order Is Placed	.	Ships On	.	Ground Arrives	3 Day Select Arrives	2 Day Air Arrives	Overnight Arrives

Mon before 11am EST		MON		3-8 Bus Days	THURS	WED	TUES
Mon after 11amEST		TUES		3-8 Bus Days	FRI	THURS	WED

Tues before 11am EST		TUES		3-8 Bus Days	FRI	THURS	WED
Tues after 11am EST		WED		3-8 Bus Days	MON	FRI	THURS

Wed before 11am EST		WED		3-8 Bus Days	MON	FRI	THURS
Wed after 11am EST		THURS		3-8 Bus Days	TUE	MON	FRI

Thrs before 11amEST		THURS		3-8 Bus Days	TUE	MON	FRI
Thrs after 11am EST		FRI		3-8 Bus Days	WED	TUES	MON

Fri before 11am EST		FRI		3-8 Bus Days	WED	TUES	MON
Fri after 11am EST		MON		3-8 Bus Days	THURS	WED	TUES

Saturday/Sunday anytime		MON		3-8 Bus Days	THURS	WED	TUES
Please note this schedule is subject to change during the holidays

Holidays/ Closures

Please take note that we are closed on public holidays and no shipping will occur. All orders due to ship on these days will ship the next operating business day.

Claims & Returns

All damage claims, discrepancies and late delivery claims must be made within 3 business days of the gift being received. There will be No exceptions to this policy. If a gift arrives damaged or there is a discrepancy every effort will be made to resolve the issue in a timely manner and to your satisfaction. Credits and or refunds will be at the sole discretion of 'onlythebestgiftbaskets.com' and will only be issued if damaged gifts or discrepancies can be verified by the carrier. If you disposes of the gift before we can verify the damages/discrepancy we will not be able to issue any refund. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.

In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be passed on to you. Shipping charges usually consist of shipping to the recipient, and shipping back along with any address correction fees.

Wine Sales

All wine and other alcoholic beverage products listed on the onlythebestgiftbaskets.com website are sold and delivered from AKA. All terms and conditions of sale established by AKA from time-to-time are binding on the Consumer. The terms and conditions can be located at; www.wine.com/customercare/tos.asp

The Sale of Alcoholic Beverages

onlythebestgiftbaskets.com does not sell alcohol to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. onlythebestgiftbaskets.com makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from onlythebestgiftbaskets.com is over the age of 21. You also agree that any alcohol purchased from onlythebestgiftbaskets.com is intended for personal consumption and not for resale. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide alcohol to a person under the age of 21 onlythebestgiftbaskets.com will prosecute you fully to the extent allowable by law. In the State of Connecticut Chatham Fine Wines and Liquor provides alcoholic beverages. In the State of Michigan Lo Spuntino, Inc., provides alcoholic beverages.

Parental Control Protections

As required by the Communications Decency Act of 1996, onlythebestgiftbaskets.com hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. onlythebestgiftbaskets.com does not sponsor or endorse any of these companies or their services.

Protection of Content Provided by onlythebestgiftbaskets.com and Its Licensors

All text, graphics, logos, icons, images, audio clips and software on the onlythebestgiftbaskets.com("Site Content") are copyrighted materials owned by or licensed to onlythebestgiftbaskets.com. The Site Content may contain trademarks, service marks and trade names which are owned by onlythebestgiftbaskets.com and its affiliates.

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